Privacy Policy

At Bugema-turas, operating an online platform dedicated to culinary arts, education, and tourism, we are committed to protecting the privacy and security of the personal information we collect from our users. This Privacy Policy outlines how our online platform collects, uses, discloses, and protects your information when you engage with our services, including recipe development, cooking classes, culinary tourism experiences, our online recipe platform, and personalized menu consulting. We process your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information may include:

• Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for an account, book a class or tour, subscribe to our newsletter, request personalized menu consulting, or contact us. This may include your name, email address, postal address, phone number, payment information (processed securely by third-party payment processors), dietary preferences, allergies, and any other details relevant to your participation in our culinary experiences.
• Photos and Videos: During cooking classes or culinary tourism experiences, we may take photographs or videos for promotional and educational purposes. We will seek your explicit consent for such use where required, or inform you that participation implies consent for general event documentation.
• Usage Data: We automatically collect information on how our service is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. For more details, please see the "Cookies and Tracking Technologies" section below.

2. How We Use Your Information

Bugema-turas uses the collected data for various purposes, primarily to:

• Provide and maintain our services, including facilitating bookings for cooking classes and culinary tourism.
• Process transactions and manage your orders for recipe development or menu consulting.
• Manage your account and provide you with access to our online recipe platform.
• Communicate with you, respond to your inquiries, and provide customer support.
• Personalize your experience with our services, for example, by tailoring menu suggestions based on your preferences.
• Send you newsletters, marketing, or promotional materials and other information that may be of interest to you, based on your consent.
• Monitor the usage of our service and improve its functionality and user experience.
• Detect, prevent, and address technical issues or fraudulent activity.
• Fulfill our legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing Personal Data Under GDPR

For individuals in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

• Performance of a Contract: We process your data where it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract (e.g., when you book a cooking class or culinary tour).
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests and your fundamental rights do not override those interests (e.g., for improving our services, ensuring security, or for administrative purposes).
• Consent: We may process your data where you have given us explicit consent to do so (e.g., for sending you marketing communications). You have the right to withdraw your consent at any time.
• Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation to which we are subject (e.g., for tax or accounting purposes).

4. Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose (e.g., payment processors for bookings, analytics providers, web hosting services).
• For Business Transfers: If Bugema-turas is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Bugema-turas.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

5. Data Retention

Bugema-turas will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Bugema-turas aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Bugema-turas relied on your consent to process your personal information.
• The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority regarding our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies We Use:

• Session Cookies: We use Session Cookies to operate our service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

8. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our service does not address anyone under the age of 16 ("Children"). While culinary education can be enjoyed by all ages, for online data collection purposes, we do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: